You couldn't ask for a more professional, courteous, patient, knowledgeable and helpful agent than this. We seriously lucked out with being able to work with such a qualified person through this often complicated, technical and anxious period of trying to purchase a home in this super competitive market. It is greatly appreciated for the amount of patience and compassion he had to help us understand the different steps along the way, often running over every line if we wanted to, even if he didn't have to (which other agents would generally just skip over). He broke down all the fancy contract and legal terms to make them relatable and practical, and never pushed any decisions on us, but rather let us digest the options and come to the conclusions that worked best for us.

And this was only the work that he did face-to-face or via direct communication. The work that he did behind-the-scenes, totally unasked for, saved us money numerous times over! Even when escrow was just about wrapped up, when most agents are getting ready to check out, Mark went out of his way with that extra effort to credit us with even more additional funds. Along the way, his negotiation over home repairs and other touch ups were firm yet reasonable, and they paid off. We were very happy with what he was able to get us, and minimize the damage of all those closing costs.

His ambitious and pleasant optimism are infectious, and we could tell that it spread throughout all parties involved. The selling agent, our lender, the escrow team, all had positive things to say about him. Which all makes for a smoother process where communication is key. His knowledge and judgment are impressive, but what separates Mark from the rest is his personality! You will be in great hands with Mark's help, we couldn't recommend him more highly.